SAP Business Process Management
SAP Custom Development: ABAP Development customer specific functionalities within SAP framework
Modifications to SAP core objects as per SAP recommendations or client requirements.
Maintenance and enhancements of existing SAP or Customer applications
SAP Development
Identifying sub-optimal utilization of existing SAP system and optimization of the same
Identifying problem areas in the existing SAP system and gaps in infrastructure if any.
Reanalyzing current business processes to further the scope for inclusion in the SAP system
Business Process Improvement (BPI)
SAP Process Improvement
Business process improvement (BPI) is a management exercise in which enterprise leaders use various methodologies to analyze their procedures to identify areas where they can improve accuracy, effectiveness and/or efficiency and then redesign those processes to realize the improvements. Business process improvement, or BPI, works by identifying the operations or employee skills that could be improved to encourage smoother procedures, more efficient workflow and overall business growth. This process can also be referred to as functional process improvement.
The purpose of BPI
Enterprises use BPI to find ways to reduce the time it takes to complete processes, to eliminate waste and friction in those processes, and/or improve the quality of the products or services that are produced through these processes.
Enterprise leaders sometimes undertake BPI to ensure better compliance with rules and regulations that govern those processes or to improve customer satisfaction and/or experience.
BPI techniques can also help an enterprise meet customer demands and business goals more effectively.
Rather than drawing out change management in incremental steps, BPI seeks to bring drastic transformation in an organization’s performance.
In IT, business process improvement addresses the root causes of process or system deficiencies to harmonize IT and business goals. Process mapping, which assesses business operations to pinpoint problem areas and adjust workflow, is often the first step in a larger business process improvement effort.
With BPI as a discipline capable of producing such improvements, BPI creates value in its ability to help enterprises fine-tune how they operate to ensure they are best positioned to compete in today’s competitive, technology-driven business environment.
How BPI works
When successful, BPI focuses on the business needs and requirements that the processes support, with the goal being to refine those processes until they produce optimal results.
Enterprise leaders undertaking business process improvements typically start by identifying the existing processes within their organizations. They then analyze those processes to identify areas of potential improvement and to understand what changes could add value.
The leaders then focus on redesigning and reorganizing processes and, possibly, reassigning the people whose job supports those processes. The business leaders also might invest in new technologies that they determine will improve the processes.
BPI methodologies
Executives undertaking business process improvement frequently approach the exercise using one of the various philosophies or methodologies that have been developed to help manage such tasks and that help structure the work that goes into process improvement.
Methodologies commonly used to support BPI activities within an enterprise include Six Sigma, Lean Management, Agile Management, Total Quality Management (TQM) and Kaizen.
Using such methodologies to support BPI activities can help enterprises overcome the challenges that are common obstacles to success in these areas, including work teams’ resistance to change, avoiding planned improvements that aren’t aligned to business goals, and failing to communicate plans across the organization to relevant parties.
Business Process Automation (BPA)
SAP Process Automation
Business process automation (BPA), also known as business automation or digital transformation, is the technology-enabled automation of complex business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs. It consists of integrating applications, restructuring labor resources and using software applications throughout the organization. Robotic process automation is an emerging field within BPA and uses artificial intelligence.
Deployment of a BPA
BPAs can be implemented in a number of business areas including marketing, sales, and workflow. Toolsets vary in sophistication, but there is an increasing trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets, interact with human beings, and adapt to new types of problems without human-guided training. BPA providers tend to focus on different industry sectors but their underlying approach tends to be similar in that they will attempt to provide the shortest route to automation by exploiting the user interface layer rather than going deeply into the application code or databases sitting behind them. They also simplify their own interface to the extent that these tools can be used directly by non-technically qualified staff. The main advantage of these toolsets is, therefore, their speed of deployment, the drawback is that it brings yet another IT supplier to the organization. The market is, however, evolving in this area. In order to automate these processes, connectors are needed to fit these systems/solutions together with a data exchange layer to transfer the information. A process-driven messaging service is an option for optimizing your data exchange layer. By mapping your end-to-end process workflow, you can build an integration between individual platforms using a process-driven messaging platform. A process-driven messaging service gives you the logic to build your process by using triggers, jobs, and workflows. Some companies use an API where you build workflow/s and then connect various systems or mobile devices. You build the process, creating workflows in the API where the workflow in the API acts as a data exchange layer.
Benefits of Process Automation
- Cost Reduction
- Productivity
- Availability
- Reliability
A recent study by a leading trade journal asked the question, “What do you see as the most important benefits of an automated or unattended computer center?” The primary benefits of operations automation cited most often were cost reduction, productivity, availability, reliability, and performance. Given the right tools, automating computer operations can be surprisingly easy and can reap major benefits. Understanding these benefits—and some obstacles—will help you develop support for an operations automation project